Lhlbet provides a voluntary self exclusion option for customers who wish to restrict access to gambling activities on the platform. This policy applies to all products and services offered by Lhlbet and governs actions taken by the customer to suspend or limit their ability to gamble on the site.
Self Exclusion means a voluntary, time bound restriction on access to the Lhlbet account and all wagering services across all product types. The minimum period that a customer may select for self exclusion is six months. During the self exclusion period, the customer may not reactivate the Lhlbet account under any circumstances until the expiry of the chosen period.
The minimum self exclusion duration is six months from the date of activation. Reactivation before the expiry date is not permitted. After the expiry date, re engagement with Lhlbet services is possible by contacting Support. The assistance contact will be used solely for the purpose of reactivating the account following expiration.
Once self exclusion is activated, access to wagering services on Lhlbet is blocked. You will not be able to place bets, participate in games, or login to the wagering environment for the duration of the self exclusion period. The self exclusion applies to all products and activities within the Lhlbet platform.
After the expiry date of the self exclusion period, you may initiate reactivation by contacting [email protected]. Lhlbet will perform appropriate identity verification and eligibility checks prior to restoring full access to all products and services. Reactivation reinstates the customer’s ability to gamble on the platform across all product types.
Processing of personal data in connection with self exclusion is governed by Lhlbet's Privacy Policy and Data Protection Policy. Personal data may be retained for regulatory and safeguarding purposes in accordance with applicable laws and may be used to administer the self exclusion and related account restrictions.
This Self Exclusion Policy complements Lhlbet's Responsible Gaming Policy and related dispute resolution procedures. For any questions about self exclusion or the process, contact [email protected].